Table 2 Overview of items used to measure task dimensions and scores for internal consistency of the resulting scales (Cronbach’s Alpha)
Task dimension | Analytic | Interactive | Manual (physical requirements) | (Non-)routine (task complexity) | Autonomy |
|---|---|---|---|---|---|
Reading | Customer contacts | Standing (at least two hours) | Solving difficult problems | Schedule work activities | |
Writing | Provide general information | Walking / biking | Learn new things | Choose new task assignments | |
Mathematics | Counseling (e.g. financial, legal) | Lifting (at least 10 kg) | Get acquainted with tasks | Choose pace of work | |
Assistance (personal issues) | Uncomfortable body posture | Unanticipated situations | Decision Involvement | ||
Teaching / training | Heat / cold | Changing work assignments | |||
Deal with candidates / applicants | Perform new tasks | ||||
Alpha | 0.7012 | 0.7398 | 0.8403 | 0.8122 | 0.6555 |